Shipping Policy

1. Introduction

Thank you for choosing Quentin Journeys! This Shipping Policy outlines how we handle shipping for the products and services we offer. By placing an order with us, you agree to the terms outlined below.

2. Shipping Method and Delivery Time

  • We offer cash on delivery (COD) as the only payment method for our products.
  • Orders are shipped through reliable local delivery services.
  • Shipping times may vary depending on your location. Typically, deliveries will take between 5 to 10 business days from the time of order confirmation. However, please note that shipping times can be affected by factors such as weather, holidays, or logistical issues.

3. Shipping Charges

  • Shipping charges are calculated at the time of checkout, depending on the delivery address.
  • Quentin Journeys may offer free shipping for certain promotional periods or orders above a specific amount. Details of such promotions will be communicated to you at the time of ordering.

4. Shipping Locations

  • We currently offer shipping only within the specified regions/countries (please provide the regions or countries you service here).
  • We do not ship to international locations or areas outside our designated delivery zones.

5. Order Processing

  • Once your order is placed, we will process and confirm it. You will receive an email or SMS notification confirming your order and expected delivery date.
  • Please ensure that your shipping address is correct to avoid delays or delivery issues. We are not responsible for shipping delays due to incorrect address information provided by the customer.

6. Tracking Your Order

  • After dispatch, we will provide tracking details via email or SMS, allowing you to monitor the status of your order.

7. Issues with Shipping

  • If you encounter any issues with your order (e.g., delayed delivery, damaged products), please contact our customer service at [email protected]. We will do our best to resolve any problems promptly.

For further inquiries or assistance, feel free to reach out to us at:
Email: [email protected]

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